Brewery invests in staff education

Fuller’s has opened a state of the art training centre for staff. The London brewer and pub retailer’s Centre of Excellence is based on a traditional pub theme. It has a full working cellar and bar as well as classroom and conference facilities.

Fuller’s hopes to train more than 1,000 people at its new facility, which will be open to licensees and staff from its own pubs as well as those from free trade customers and other pub groups.

The Centre of Excellence has been launched for two reasons – to provide better training for employees and to free up Fuller’s’ Hock Cellar which is becoming increasingly popular as a Brewery Tour venue.

Technical services manager, Emma Watts, said: “I am really proud of the new training centre and am excited by the opportunities it will give us to host even more courses as they are always in demand.”

John Roberts, managing director of The Fuller’s Beer Company, said: “Beer quality is of paramount importance to Fuller’s, as discerning beer drinkers will often hunt out pubs with a reputation for serving a good pint. Whatever a customer orders, they expect it in perfect condition, and we aim to help publicans provide exactly that, every time.”

Jane Parkinson 01/10/08